How to Fix Bitwarden Password Manager Not Working on Chrome?

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In today’s digital age, managing passwords can become an overwhelming task. With so many online accounts, remembering strong passwords for each website is nearly impossible. That's where password managers like Bitwarden come in. Bitwarden is a popular, open-source password manager that allows users to securely store and retrieve passwords, as well as generate strong ones.

However, there are times when Bitwarden may not work as expected on Google Chrome. If you're facing issues such as the Bitwarden extension not loading, failing to autofill passwords, or not syncing across devices, you’re not alone. Fortunately, there are several troubleshooting steps that can help you fix these issues.

1. Check Your Internet Connection

One of the most straightforward reasons Bitwarden may not be working on Chrome is a weak or intermittent internet connection. Since Bitwarden stores your data in the cloud, an active internet connection is required to sync your vault and retrieve your passwords.

To ensure that your internet connection is stable:

Try opening a few websites in Chrome to check the connection.
Test your Wi-Fi or switch to a different network.
If you're using a VPN, disable it temporarily to rule out any connection issues.

Once you confirm a stable connection, reload your Bitwarden extension or restart Chrome.

2. Verify Bitwarden Extension Installation

Another possible reason for Bitwarden not working on Chrome is the extension itself. If it hasn't been installed properly or has encountered issues during installation, the extension may not function correctly.

Here’s how to verify if the Bitwarden extension is properly installed:

Open Chrome and click on the three dots in the top-right corner to open the menu.
From the menu, go to More tools > Extensions.
Check if the Bitwarden extension appears in the list. If it doesn’t, reinstall the extension from the Chrome Web Store.
If the extension is present but not working, try disabling and then re-enabling it. If that doesn't help, remove the extension and reinstall it.

3. Update Bitwarden Extension and Chrome

Outdated software is another common culprit behind technical glitches. Bitwarden, like all software, frequently receives updates that improve performance and fix bugs. If the extension is not working on Chrome, updating it may resolve the problem.

To update Bitwarden in Chrome:

Open the Extensions menu (from the three-dot menu as described earlier).
At the top of the page, enable Developer mode.
Then click Update to manually update all extensions.
Restart Chrome and check if Bitwarden starts functioning.

Similarly, ensure your Chrome browser is up-to-date. To do this:

Click on the three dots in the top-right corner of Chrome.
Go to Help > About Google Chrome.
Chrome will automatically check for updates and install any available ones.

Updating both Chrome and the Bitwarden extension can solve compatibility issues and improve the overall performance of the password manager.

4. Clear Cache and Cookies

Sometimes, stored cache and cookies in your browser may cause conflicts with the Bitwarden extension. Clearing your browser's cache and cookies can often help fix issues related to extensions not working properly.

To clear Chrome’s cache and cookies:

Open Chrome and click the three dots in the top-right corner.
Go to More tools > Clear browsing data.
In the window that appears, choose All time as the time range to clear data.
Make sure to check Cookies and other site data and Cached images and files.
Click on Clear data.

Once done, restart Chrome and check if Bitwarden is working again.

5. Disable Conflicting Extensions

Some browser extensions may interfere with Bitwarden's functionality. Extensions that deal with privacy, ad-blocking, or other security-related features might block the password manager’s requests. Disabling conflicting extensions could resolve this issue.

To disable extensions in Chrome:

Open the Extensions menu (Chrome menu > More tools > Extensions).
Disable each extension one by one by toggling off the switch next to them.
After disabling each extension, check if Bitwarden starts working. If you find the conflicting extension, consider adjusting its settings or finding an alternative.

Extensions like ad blockers or privacy tools are often the ones that interfere with Bitwarden’s autofill features, so pay special attention to them.

6. Check Bitwarden Account Sync

If you're experiencing syncing issues between your Bitwarden vault and your Chrome extension, the problem could be related to your Bitwarden account.

Follow these steps to ensure that your vault is syncing properly:

Open the Bitwarden extension in Chrome.
Click on the Bitwarden icon in the top-right corner and log in if you haven’t already.
Ensure that your vault is up-to-date by manually syncing it. You can do this by clicking on the Sync button in the extension settings.
If the sync fails, log out of the extension, clear your browser’s cache and cookies (as described earlier), and then log in again.

If you're still having issues, visit Bitwarden’s web vault (available through a browser) and ensure that your data is up-to-date there. If there are discrepancies, this might indicate a larger issue with your account.

7. Check for Browser-Specific Issues

At times, Chrome may have specific problems that affect extensions like Bitwarden. Some users have reported that issues only arise in specific Chrome profiles or after a Chrome update. If the password manager works in an incognito window but not in a regular one, the issue might be tied to settings or extensions in your regular browsing profile.

To troubleshoot:

Test Bitwarden in Incognito Mode by opening a new incognito window (Ctrl + Shift + N). If it works here, the issue is likely related to your browsing history or extensions.
Create a new user profile in Chrome and install the Bitwarden extension there. This will help you determine if the problem is related to your current profile.

8. Reinstall Bitwarden Extension and Chrome

If none of the previous steps resolve the issue, the last resort may be to reinstall the Bitwarden extension as well as Chrome itself. This can help eliminate deeper issues caused by corrupt files or faulty configurations.

To reinstall Bitwarden:

Go to Extensions in Chrome (chrome://extensions/).
Remove Bitwarden by clicking on Remove next to the extension.
After that, reinstall the extension from the Chrome Web Store.

To reinstall Chrome:

Uninstall Chrome from your computer.
Download the latest version of Chrome from the official website and reinstall it.

Conclusion

Bitwarden is a reliable password manager, but like all software, it may occasionally face issues. If Bitwarden is not working on Chrome, there are several troubleshooting steps you can follow to restore its functionality. By ensuring your internet connection is stable, verifying the extension installation, updating software, clearing cache, and addressing any conflicts with other extensions, you can often resolve the issue yourself. However, if these steps don't work, reinstalling the extension or Chrome might be necessary to fix the problem.

By following these steps, you can return to managing your passwords securely and seamlessly with Bitwarden on Chrome.

How to Fix Bitwarden Password Manager Not Working on Chrome?Updated 2 months ago